MCSE : Security Specialist
Recognize common problems and determine how to resolve them.
Troubleshooting Windows-specific printing problems
Print spool is stalled This can be
solved by clicking on the File menu from the Printer Properties and
selecting Restart Printing.
Incorrect/incompatible driver for printer
First make sure that this is the
proper driver for the printer if it is, try removing then
reinstalling the driver.
Try
using the Generic/Text Only printer driver for your printer. This
can help determine whether or not your printing problem is related
to your printer driver. If the Generic driver works try getting a
new driver from the manufacturers web site.
Incorrect parameter
Use
Device Manager to Verify Port Settings Use Device Manager to verify
that your printer port settings are correct and that no resource
conflicts exist.
General Protection Faults
General protection faults (GPIs) are caused when a program tries to
access a portion of memory that is has not been allocated by Windows
or is already being used by another program or TSR. When this
happens the screen turns blue with the GPF error message.
Solutions
-
Run scandisk / defrag
-
Remove any TSRs or programs which were running before the GPF.
-
Remove and reinstall the program that caused the GPF.
-
Disable power management and screen savers
-
If you frequently receive GPF errors from different programs you
may have to reinstall windows
|
